Abigail Schuman
Vice President, Content Management Services
- Role
- Vice President, Content Management Services at Bazaarvoice
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Abigail Schuman
Operations Director with 15 years experience in moderation, fraud, machine learning, workforce management and one to many training strategies. I spend my time working with Fortune 500 companies to make sure their UGC is honest and empowering to consumers. I staff and support a remote workforce of 400 people across the US in 27 languages as well as two outsourcing agencies. I also oversee a team focused on scalability through machine learning. Experience owning process of recruitment all the way through ongoing performance management. Strengths include organization, understanding of the importance of product development for long-term, cost-effective solutions, managing a large workforce with minimal overhead and M&A from diligence through integration.Serious about Authenticity. Passion for workplace culture. Desk treadmill junkie. Excellent team birthday cake maker.
Experience
Vice President, Content Management Services
Apr 2025 — Present
Education
The University of Texas at Austin
BA, English
2002 — 2006
Skills
- Program Management
- Agile Methodologies
- Management
- Salesforce.com
- Social Media
- Human Resources
- Online Advertising
- Call Center
- Training
- Strategy
- E-Commerce
- Customer Service
- Crm
- Marketing
- Digital Marketing
- Strategic Partnerships
- Analytics
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