Abigail Normandeau
- Role
- Account Director at Robin
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
Experience
Account Director
Jan 2026 — Present · Boston, MA, US
Own a ~$5M ARR enterprise book of business in FY26 with full responsibility for renewal and expansion across 55 top-tier accounts• Consistently outperform revenue targets, attaining 115% NRR in FY25 through multi-product adoption and expansion • Drive growth and retention across complex enterprise accounts through strategic deal leadership, executive engagement, adoption strategy, and long-term account planning• Lead executive engagement (EBRs, onsites, & success plans) with customer stakeholders to align product capabilities with business objectives and long-term value• Partner with internal Product and Engineering teams to deliver technical solutions based on complex customer requirements
Skills
- Public Speaking
- Microsoft Word
- Social Media
- Powerpoint
- Microsoft Excel
- Microsoft Office
- Customer Service
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