Abigail Gugsa
Front Desk Associate @Sheraton Agoura Hills Hotel
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WORK HISTORY
Front Desk Associate @Sheraton Agoura Hills Hotel
Agoura Hills, CA, US
Delivered high-quality customer service by managing front-end operations in a fast-paced environment- Executed check-in and check-out procedures and managed guest reservations using Lightspeed property managementsoftware- Monitored and settled guest folio accounts ensuring accuracy and complying with property and corporation standards- Coordinated and documented housekeeping and maintenance requests, effectively communicating priorities across teams to optimize response time
EDUCATION
The Hotchkiss School
High School Diploma
Rensselaer Polytechnic Institute
Bachelor of Science - BS, Mechanical Engineering
ABOUT ABIGAIL GUGSA
Mechanical Engineering Student at Rensselaer Polytechnic Institute
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