Abigail de Castro

About Abigail de Castro

I am a recent graduate of the University of North Carolina at Chapel Hill with a B.S. in Information Science and Psychology. I’m passionate about understanding how people and information intersect, and how systems shape human experiences while thoughtful design improves the way we access, interpret, and use information.With years of customer-facing experience and leadership in student organizations, I’ve developed a strong foundation in communication, empathy, and service. In my current role as a Health Information Specialist, I support patients and clinical teams by processing medical record requests, protecting sensitive health information, and helping individuals navigate complex systems with clarity and care. I’m especially interested in health informatics and the ways data and technology can enhance patient care and outcomes while keeping human connection at the center.

Experience

1. Health Information Specialist

   Datavant

   May 2025 — Present · Chapel Hill, NC, US

   Process Release of Information (ROI) requests through EHR systems, ensuring medical records are accurate, compliant, and delivered in a timely manner.• Protect patient privacy by following HIPAA guidelines and internal policies in all ROI workflows and record handling.• Serve as a primary point of contact at the front desk, supporting patients, families, and staff with walk-in, phone, and electronic inquiries using clear and empathetic communication.• Scan, organize, and verify patient documents to maintain complete and reliable electronic health records in a fast-paced clinical setting.

Education

• Davidson Early College

  High School Diploma

• UNC School of Information and Library Science

  Bachelor of Science - BS, Information Science

• Davidson-Davie Community College

  Associate of Science - AS

• The University of North Carolina at Chapel Hill

  Bachelor's degree, Psychology (BS), Music Minor