Abidur Rahman
System Administrator @Samāha
Signup · Get unlimited contacts
WORK HISTORY
System Administrator @Samāha
Toronto, ON, CA
Managed Office 365 and Google Workspace environments, ensuring secure and seamless access across the organization led to a 10% increase in overall system efficiency and performance.2. Demonstrated savvy business and technical consulting skills by effectively responding to high-priority incidents and provided Level 2 or 3 technical support in a timely manner maintaining 100% satisfaction.3. Automated the employee onboarding process with Microsoft Power Automate and Forms, reducing costs by 15%.4. Set up a CDN (AWS CloudFront) distribution to substantially reduce response times and direct calls to S3.5. Assisted in the design, implementation, and maintenance of cloud infrastructure on Azure and AWS, supporting VS code and bash for the attendance system.6. Designed and conduct regular data backups, implement disaster recovery strategies, and ensure the integrity and security of corporate data stored in the cloud utilizing a hybrid cloud environment, ensuring 100% business continuity and minimizing 50% risks associated with potential disruptions.7. Analyzed financial insights by tracking company expenditures, and cloud console bills, analyzing financial statements, and virtualization informative reports using Tableau, empowering stakeholders to make 90% data-driven decisions.8. Automated repetitive administrative tasks with Bash and Python scripts, reducing manual effort by 50%.9. Troubleshoot and support user needs for Teams, Exchange, OneDrive, SharePoint, and manage the organization\'s communication sites by regularly controlling the sites and cloud services, which increased efficiency by 20%.10. Monitored and managed security controls, including identity and access management, data loss prevention, and threat detection.11. Developed CI/CD pipelines using GitLab CI and GitHub actions, improving deployment speed and reliability by 40%.
EDUCATION
Bangladesh University of Professionals (BUP)
Bachelor's degree, Information and Communication Technology
University of Toronto
Certification, Business Analysis
DRMC - Dhaka Residential Model College
Higher Secondary Certificate, Science
Bangladesh University of Professionals (BUP)
Master of Business Administration - MBA, Banking, Corporate, Finance, and Securities Law
DRMC - Dhaka Residential Model College
Seconday School Certificate, Science
George Brown Polytechnic
Postgraduate Degree, Cloud Computing Technologies
SKILLS
ABOUT ABIDUR RAHMAN
Highly motivated, goal-oriented, and tech-savvy Account Development and Customer Success professional with over 6 years of experience in the SaaS industry including success in B2B outbound lead generation within a high-growth technology environment. Highly proficient in leveraging AI-driven solutions, modern sales engagement tools, and the BANT qualification framework to consistently exceed quarterly sales targets and drive pipeline growth. Strong interpersonal and written communication skills with a track record of building trusted relationships, acting as a business advisor, and thriving in fast-paced, complex sales cycles. Seeking to contribute to the company’s centers of Excellence for Account Development and play a pivotal role in digital transformation initiatives. Moreover, I have completed a Business Administration post-graduate in Finance and Supply Chain with experience in cloud administration, system and impact analysis, prospecting tools (CRM), financing customer service skills, Business Analysis, project management, B2B sales in IaaS, SaaS & PaaS, data management, and customer support. Also, I have experience collaborating with business and operations stakeholders with intense interpersonal, written, verbal, presentation, and communication skills that foster teamwork, and build confidence and support for one\'s ideas.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.