Abi Hakim
Remote Network Operation @PT. Prima Karya Sarana Sejahtera (Grup BRI)
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WORK HISTORY
Remote Network Operation @PT. Prima Karya Sarana Sejahtera (Grup BRI)
Conducted Level 2 monitoring, troubleshooting, and routing configuration for VSAT and MPLS computer networks utilizing Cisco and Mikrotik devices, ensuring optimal connectivity across all BRI Work Units throughout Indonesia• Successfully resolved internal application errors occurring at BRI Work Units and Branch Offices by performing deep network analysis and effectively coordinating with relevant cross-functional teams• Managed the SIM card activation process via the CMP and Jasper platforms for major providers (Telkomsel, Indosat, and XL) to establish and maintain reliable backup network connectivity across all BRI Work Units
EDUCATION
Institut Teknologi Telkom
Bachelor's degree
ABOUT ABI HAKIM
Hi there! I have 2 years of experience in IT support and network operations (NOC), handling system monitoring, network troubleshooting, and ensuring device performance stays reliable. With a background in Telecommunication Engineering, I understand the technical side of the systems I work with on a daily basis.People often say I’m organized, well-prepared, and quick to adapt in new work environments. I enjoy learning new things, collaborating with teams, and finding the most efficient solutions to technical challenges.Always open to new opportunities and connections — let’s connect!
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