Abi Baker
Head of Digital Command Centre @Thames Water
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WORK HISTORY
Head of Digital Command Centre @Thames Water
Reading, GB
Leading the development and operation of IT Operations and Control, encompassing strategic direction and roadmap, through development into in-life operational support and beyond. Enabling provision of services and continually improve its performance to achieve business objectives.
EDUCATION
Intec Business Colleges plc
NVQ Level 3 Management
ABOUT ABI BAKER
I am an IT Service Delivery Leader. I have a strong Technical background, particularly in IT Support and Service Operations. I am customer focused, take ownership and possess a reputation for building strong relationships and teams and just \'getting things done\'. Working within the Service Delivery Leadership Team, I deliver transformational service improvements, significant cost savings and manage multimillion pound budgets. Winner of Thames Waters \'Outstanding Workmate\' spotlight award in 2016.
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