Abhyuday Tripathi

Client Success Manager @Travelplus

Gurugram, IN

Build and maintain strong relationships with clients, acting as their primary point of contact.• Proactively identify and address client needs and concerns.• Conduct regular check-ins and reviews to ensure client satisfaction.• Resolve client issues and complaints in a timely and effective manner.• Manage a portfolio of client accounts, overseeing their overall health and growth.• Develop and execute strategic account plans to achieve client goals.• Monitor key performance indicators (KPIs) and report on client progress.• Identify opportunities for upselling and cross-selling to increase revenue.

Bharatiya Vidya Bhavan's - Usha and Lakshmi Mittal Institute Of Management

Postgraduate, Sales, Distribution, and Marketing Operations, General

People's University

Bachelor's degree, Hotel/Motel Administration/Management