Abhyuday Tripathi
Building TravelPlus || Taj Hotels || PGDM from BULMIM || Hospitality Graduate || Food and Beverage Connoisseur.
- Role
- Client Success Manager at Travelplus
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Abhyuday Tripathi
A hospitality professional from Bhopal with a strong foundation across culinary…
Experience
Client Success Manager
Nov 2024 — Present · Gurugram, IN
Build and maintain strong relationships with clients, acting as their primary point of contact.• Proactively identify and address client needs and concerns.• Conduct regular check-ins and reviews to ensure client satisfaction.• Resolve client issues and complaints in a timely and effective manner.• Manage a portfolio of client accounts, overseeing their overall health and growth.• Develop and execute strategic account plans to achieve client goals.• Monitor key performance indicators (KPIs) and report on client progress.• Identify opportunities for upselling and cross-selling to increase revenue.
Education
Bharatiya Vidya Bhavan's - Usha and Lakshmi Mittal Institute Of Management
Postgraduate, Sales, Distribution, and Marketing Operations, General
People's University
Bachelor's degree, Hotel/Motel Administration/Management
2016 — 2020
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