Abhitha Balachandran
\"Sr.Associate CS- Internet @ Sutherland Global Services Pvt Ltd || CRM & CEM Expert || B2B & B2C || Proficient in CRM Tools || Microsoft Office \"
- Role
- Sr Associate Cs Internet at Sutherland
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Abhitha Balachandran
Hello! I\'m Abhitha Balachandran, a dedicated professional with a background in Electrical and Electronics Engineering and a passion for leveraging technology to enhance customer experiences. My degree in Electrical and Electronics Engineering provided a strong foundation in problem-solving and analytical skills. Transitioning into Customer Service and Internet-based technologies, I excel in delivering exceptional service and forging meaningful connections. As an Associate CS-Internet, I bring a blend of technical expertise and interpersonal skills. I effectively analyze data, manage customer interactions, and implement strategies to optimize operational efficiency. With a robust background in data analysis and customer relationship management, I am proficient in various tools and platforms, including Zendesk, Salesforce Service Cloud, Microsoft Dynamics 365 CS, and Oracle Service Cloud. I am committed to identifying trends, troubleshooting issues, and implementing innovative solutions to exceed expectations.Let\'s connect and explore how we can collaborate to drive success in the digital age!
Experience
Sr Associate Cs Internet
Jul 2024 — Present · Kochi, IN
Education
VIDYA ACADEMY OF SCIENCE AND TECHNOLOGY - TECHNICAL CAMPUS, KILIMANOOR
Bachelor's degree
2017 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.