Abhisikta Dey
Customer Relationship Manager - International Logistics || Oceanic Express LLP
- Role
- Customer Relationship Manager at Oceanic Express Llp
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Abhisikta Dey
As a Customer Relationship Manager (CRM), my primary responsibility is to foster and maintain profitable relationships with customers, ensuring their satisfaction with our products and services. My focus is on delivering exceptional customer experiences through effective interactions with potential and existing customers. Collaborating closely with cross-functional teams, including Marketing, Sales, and Operations, I strive to understand customer needs and preferences, enabling businesses to develop a deeper understanding of their target audience. My ultimate goal is to drive sales growth while prioritizing customer delight, loyalty, and satisfaction. I achieve this by- Building and nurturing strong customer relationships - Identifying opportunities to enhance customer experiences - Developing targeted solutions to meet customer needs - Promoting a customer-centric culture within the organization With a motto of \"Delight the Customer,\" I am dedicated to exceeding customer expectations and setting a new standard for customer satisfaction.\"
Experience
Customer Relationship Manager
Apr 2023 — Present · Kolkata, IN
Education
Narula Institute Of Technology
Master of Computer Applications - MCA
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