Abhishek Dubey
Senior Technical Support Engineer @Thermo Fisher Scientific
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WORK HISTORY
Senior Technical Support Engineer @Thermo Fisher Scientific
Configured Outlook and Lotus Notes, including PST management.Installed and managed Thermo Fisher OS, Microsoft Teams, WebEx, OneDrive, VPN, and printers.Assembled, configured, and maintained Dell laptops for end users.Provided remote support via MSTSC, TeamViewer, AnyDesk, and VNC.Managed desktops, laptops, and IT peripherals to ensure smooth operations.Set up and managed video conferences for global teams to facilitate seamless communication.Administered Microsoft Intune for device security, compliance, and remote management.Assisted in IT asset management, including tracking and troubleshooting hardware/software issues.Managed user access control, ensuring security policies are enforced.Provided technical training and documentation for end users and internal teams.
EDUCATION
Veer Bahadur Singh Purvanchal University, Jaunpur
Bachelor of computer applications
ABOUT ABHISHEK DUBEY
Results-driven IT Support Engineer with 5+ years of expertise in desktop support…
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