Abhishek P.
Customer Success Engineer @ Sagitec Solutions
- Role
- Customer Success Engineer Data Analyst at Sagitec Solutions
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Abhishek P.
Thanks for stopping by! I\'m Abhishek Patil, a data enthusiast with a Master\'s in…
Experience
Customer Success Engineer Data Analyst
May 2025 — Present · Tampa, FL, US
Proactively monitor cloud applications and infrastructure, identifying and troubleshooting performance issues to ensure optimal uptime and reliability for clients.∗Collaborate with cross-functional teams—including business analysts, developers, and data scientists—to gather system requirements and design effective cloud support protocols tailored to client needs.∗Conduct validation tests and audit system logs to evaluate security, user access, and overall cloud performance, laying the groundwork for continuous improvement.∗Begin documenting technical processes, project specifications, and network architecture to support knowledge sharing and efficient onboarding for future team members.∗ Utilize knowledge of Azure Cloud and Power BI to support data-driven insights and reporting, with a focus on enhancing the customer experience and driving operational excellence.
Education
Savitribai Phule Pune University
Bachelor of Technology - BTech
Drexel University College of Computing & Informatics
Master's degree
2022 — 2024
Modern Education Society's College of Engineering, Pune
Bachelor of Technology - BTech
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