Abhishek Nayyar
Information Security Systems + Business Analytics student at Farmingdale State College
- Role
- Specialist at Apple
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Abhishek Nayyar
Motivated and detail-oriented Information Technology and Business Analytics student at Farmingdale with a strong interest in IT support, networking, and cybersecurity. Eager to apply technical knowledge, problem-solving abilities, and hands-on skills in a professional environment. Experienced in managing coursework, projects, and technical tasks efficiently while adapting to new tools and challenges.Possesses a solid foundation in IT fundamentals, systems, software, and troubleshooting, along with strong time management and organizational skills. Known for being a quick learner with a strong work ethic, adaptability, and the ability to perform well under pressure. Communicates effectively, works well in team environments, and maintains a proactive approach to learning. Currently seeking internship or entry-level opportunities to gain real-world experience, contribute to meaningful technical projects, and further develop both technical and professional expertise within the IT field.
Experience
Specialist
Jul 2024 — Present · Garden City, NY, US
Drove high AppleCare adoption, protecting devices while contributing to increased customer satisfaction and retention.Mentored new hires with detailed product training and hands-on shadow/reverse shadowing to ensure effective onboarding.Consistently delivered high-quality business introductions, building strong client relationships, expanding account opportunities, and fostering long-termpartnerships.Guided customers with troubleshooting, setup support, and expert advice to optimize product performance and satisfaction.Maintained Apple Retail’s merchandising and visual standards by executing structured planograms with corporate tools, ensuring organized productplacement and alignment with brand standards.Identified and addressed technical issues in software, hardware, and connectivity for multiple device types.
Education
Farmingdale State College
Bachelor's Degree, Computer and Information Systems Security/Information Assurance
Sanford H Calhoun High School
High School Diploma
Queens College
Bachelor of Science, Computer Science
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