Abhishek P.
Business Analyst @Humana
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WORK HISTORY
Business Analyst @Humana
Accelerated Agile delivery by translating business needs into actionable user stories, BRDs, and FSDs through collaboration with stakeholders, product owners, and developers within SAFe and Scrum frameworks-Boosted operational efficiency by 25–35% via detailed process mapping and root-cause analysis to eliminate workflow gaps and support continuous-improvement initiatives-Reduced manual reporting time by 40% by developing automated KPI dashboards and SQL reports in Power BI to streamline performance tracking and decision-making-Improved decision accuracy by 30% through creation of intuitive data-visualization dashboards that transformed complex datasets into clear business insights-Enhanced Agile collaboration and sprint alignment by leading standups, retrospectives, and PI planning sessions focused on business priorities and compliance goals-Increased delivery speed by 20% by partnering with developers and architects to automate manual workflows and reduce process errors-Strengthened stakeholder alignment by facilitating requirements-elicitation sessions, validating deliverables, and managing expectations throughout project lifecycles-Improved UAT outcomes by preparing test cases, tracking defects, and ensuring issue resolution prior to production deployment-Achieved $250K+ in annual savings through gap analyses that guided system integrations and digital-transformation initiatives-Enhanced project transparency by leveraging Jira, Confluence, and Miro for Agile documentation, sprint tracking, and cross-team collaboration-Maintained compliance and data integrity by aligning documentation and SOPs with SDLC standards and HIPAA/SOC 2 policies-Drove user adoption and productivity by implementing structured change-management strategies and targeted training programs-Increased sprint velocity by 15–20% over two quarters through KPI-driven retrospectives and iterative performance reviews.
EDUCATION
California State University, Northridge
Master's degree, Engineering/Industrial Management
Westcliff University
Master of Business Administration, Applied AI and Cybersecurity
Visvesvaraya Technological University
Bachelor's degree
ABOUT ABHISHEK P.
Insight-driven Product Owner at Humana with a strong foundation in engineering…
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