Abhishek Jain
Staff Inbound Product Manager - ITOM Discovery (Technology Workflow)
- Role
- Staff Inbound Product Manager at ServiceNow
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Abhishek Jain
ServiceNow Cloud Provisioning and Governance (CPG)*Setup custom policies using CPG.*ServiceNow CMDB*ServiceNow Mid server Configuration, hands on experiences in Managed service provider instance( domain separated) and configure CPG in domain separated instance.*Hands on experience to configure Containerized Mid Server on Linux and Windows platform*Cloud resources Discovery configuration*Servicenow Catalog Items, Resource block and Blueprinting solution design, REST API Call.*Terraform ServiceNow plugin configuration and setup*Create catalog items using Cloud provider template in ServiceNow*Design and solution monitoring tool Evanios on ServiceNow platform*Event Management processing for cloud native monitoring tool (AWS, Azure and GCP) on ServiceNow Platform*SOAP integration ( between 2 ServiceNow Instances)* Rich working experience on Safe / Agile environment*Technical Documents like High Level Design, LLD(Hybrid Cloud)*Managing Server 2003, 2008 and 2012 ADS and Installation*Exchange Server 2007*Fortinet Fortigate Firewall 310B*User Support*Backup and Printer Issue*Router Configuration *SQL Basic Knowledge*Build Application on Cloud. a. AirWatch Deployment. b. Anytime File Deployment c. PEGA DeploymentSpecialties in: An integration with Hyperscalers (Amazon, Azure, VMware, vRA Cloud and Google) and ITOM design and Solution
Experience
Staff Inbound Product Manager
Mar 2026 — Present · IN
Education
Swinburne University of Technology
MIT, Information Technology
2007 — 2009
M.A.I.E.T
Bachelor of Engineering (B.E.), Computer Science
2002 — 2006
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