Abhishek Basu
Presales Leader | CX Transformation | AI & Gen AI | CCaaS | SaaS | Driving Business Outcomes Through Customer Experience Innovation | Helping Enterprises Succeed with AI-Driven CX | Value Based Selling
- Role
- Senior Presales - Portfolio Consulting at NiCE
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Abhishek Basu
As an Enterprise Account Executive at NiCE, I focus on enabling large enterprises to…
Experience
Senior Presales - Portfolio Consulting
Apr 2024 — Present · Mumbai, IN
Pre-sales and Solution Consulting for the NiCE CXone Mpower Portfolio.AI Copilot for Business, Digital Entry Points, Knowledge Management, Digital Engagement, Proactive Outreach, Self Service Intelligent Virtual Agents, Workforce Engagement Management, Workforce Management, Performance Management, Interaction Analytics, Quality Management, Feedback Management, Performance Management, Reporting and Dashboards, Generative AI - LLMs, Conversational AI, Agent Copilot, Automated Quality Management.Complete CCaaS hyper platform which offers comprehensive and best of breed solutions for Consumers, Agents and Brands to ensure a complete 360degree customer experience transformation strategies.
Education
Don Bosco School,Siliguri
ICSE (Xth) and ISC (XIIth), Science
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.