Abhishek Alladi

About Abhishek Alladi

I am a seasoned Executive Management professional with over 18 years of experience driving success in service delivery, Quality Excellence, Process Re-engineering, risk & audit management, and vendor management. Throughout my career, I have consistently delivered large-scale projects and spearheaded initiatives that have significantly enhanced operational efficiency, driven revenue growth, and improved profitability.My expertise lies in Agile frameworks, project and program management, and continuous process improvement, all of which have enabled me to lead cross-functional teams to success. I am particularly skilled in managing budgets, mitigating IT risks, and implementing business process reengineering strategies that streamline operations and boost productivity. My experience spans across various industries, where I have played pivotal roles in managing global teams and stakeholders, ensuring alignment with international best practices.Some of my key achievements include • Automating processes that resulted in saving 12 FTE worth $1.04M• Improving turnaround times by 78%, and developing an AI-based chatbot to streamline customer queries• Headed the data analytics project to identify additional revenue opportunities leading to a generation ofUS$ 2.7 Million of additional revenue• Successfully designed and developed an automation tool based on.Net as an interface and SQL as thedatabase to provide visibility of the team’s utilization and daily work effort leading to saving of 12 US FTEworth US$ 1.04 Million in collaboration with a developer• Played a key role in optimizing comprehensive benefits administration business resulting in boosting time by 78% & improving the Net Promoter Score by 1.2%My strategic mindset and hands-on approach have earned me accolades, including the \'Variation Warrior\' title for significantly improving quality delivery.I am passionate about leveraging technology and innovation to solve complex business challenges. My technical proficiency includes automation tools, data analytics, cloud database management, and API integrations. I thrive in dynamic environments where I can lead teams through change, fostering a culture of continuous improvement and collaboration.Currently, as an Agility Lead at JP Morgan Chase, I am focused on aligning teams with product visions, promoting continuous learning, and driving operational excellence. My goal is to continue delivering value by optimizing processes, leading high-performing teams, and contributing to the strategic objectives of my organization.

Experience

1. Executive Manager

   Deloitte

   Jan 2025 — Present · Hyderabad, IN

Education

• Bhavans College

  Bachelor of Science - BS, Mathematics,Statistics and Computer Sciences

  1999 — 2002

Skills

• Transition Management
• Service Delivery
• Project Management
• Quality Management
• Operations Management
• Business Process Improvement
• Vendor Management
• Six Sigma
• Us Benefits
• Us Tax
• Payroll
• International Sales
• Collections
• Banking
• Management
• Team Management
• Leadership
• Strategic Planning
• Bpo
• Outsourcing
• Data Analysis
• Business Process Outsourcing (Bpo)
• Customer Relationship Management (Crm)