Abhishek Gupta
Project Manager @ Wipro | Salesforce Consultant
- Role
- Project Manager at Wipro
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Abhishek Gupta
I’m a Salesforce Project Manager with 9+ years of IT experience, including 2+ years leading Salesforce CRM implementations across Service Cloud and Sales Cloud. I bring a unique hybrid background—having started as a QA/Test Lead—which helps me deliver projects with a strong focus on quality, risk management, and end-user value.Currently, I lead cross-functional Agile teams across multi-cloud Salesforce projects involving automation, third-party integrations and client-facing UAT coordination. I’ve successfully managed both fixed-bid and T&M models, driving structured delivery using JIRA, Confluence, and MS Project, while ensuring projects stay aligned with business goals, budget, and timelines.I’m certified in PMP, CSM, and hold multiple Salesforce certifications, which help me bridge business and technical conversations with confidence.
Experience
Project Manager
Mar 2023 — Present · Jaipur, IN
FedEx (2022-Present)- CE Desktop• Managed the cross-functional team efforts to achieve critical project milestones, ensuring on-time delivery.• Oversee the testing phases, ensuring that Salesforce solutions meet business requirements and quality standards before deployment.• Identify project risks, proactively mitigating potential issues, and developing contingency plans to address unforeseen challenges.• Managed project budgets upwards of $3M while efficiently allocating resources to meet strategic goals.• Developed and maintained comprehensive project documentation, including Status Reports, meeting agendas, and risk assessments to enhance transparency and stakeholder communication.• Lead end-to-end quality assurance (QA) activities for Salesforce implementation projects, including Service Cloud, and custom integrations.• Oversee and coordinate all testing phases, including unit testing, functional testing, integration testing, regression testing, and user acceptance testing (UAT).• Conduct risk assessments and provide insights on test coverage, ensuring critical business processes are thoroughly validated.• Drive continuous improvement in testing processes, tools, and methodologies to optimize efficiency and accuracy.
Education
Rajasthan Technical University
Bachelor of Technology (B.Tech.), Electrical Engineering Technology
2011 — 2015
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