Abhishek Devendra Singh

About Abhishek Devendra Singh

I am a Business Systems Analyst / Product Owner with extensive experience delivering enterprise-scale solutions across the BFSI domain, with deep specialization in Retirement Systems (Defined Benefit and Defined Contribution). I operate as a hybrid professional, combining strong product ownership with hands-on systems and integration expertise to deliver compliant, scalable, and high-impact solutions.I have partnered with Tier-1 financial institutions including Transamerica, TD Bank, PNC Bank, and Ameriprise, supporting initiatives across retirement platforms, payments, and core banking systems. My experience spans the full delivery lifecycle—product discovery, requirement elicitation, backlog ownership, solution design, development coordination, testing, and production rollout—within Agile, Waterfall, and hybrid environments.From a technology standpoint, I bring strong expertise in APIs, middleware, and enterprise integrations, with a solid understanding of multi-tier architecture encompassing front-end applications, integration layers, and backend databases. I translate complex business and regulatory requirements into clear user stories, functional and technical specifications, API contracts, and acceptance criteria, working closely with engineering, QA, DevOps, and vendor teams to ensure accurate and timely delivery.My domain expertise includes retirement plan administration (DB/DC), eligibility and contribution rules, vesting, distributions, and compliance with ERISA, IRS, and DOL regulations, as well as BFSI workflows such as payments, ACH, wire transfers, and account servicing. I routinely leverage SQL and data analysis to validate requirements, perform root-cause analysis, and support data-driven prioritization and decision-making.As a hybrid Business Systems Analyst and Product Owner, I am accountable for both clarity and outcomes—ensuring solutions are technically sound, regulatory-compliant, and aligned with business value. I am known for bridging business and technology, simplifying complex systems, and driving execution in highly regulated financial environments.

Experience

1. Product Owner Lead Business Systems Analyst

   Transamerica

   Aug 2025 — Present · NJ, US

   Conduct workshops, stakeholder interviews, and process walkthroughs to capture detailed business needs related to financial workflows, customer servicing, plan administration, and compliance.• Translate business requirements into comprehensive technical specifications and actionable user stories with clear acceptance criteria using tools like JIRA and Confluence.• Support enterprise financial systems built on a combination of mainframe batch processing and distributed Java-based services. Analyze and document end-to-end system workflows, including upstream data feeds, mainframe batch jobs, and downstream integrations.• Work closely with mainframe teams to support batch cycles, cutoff processing, data validation, and reconciliation activities.• Ensure solutions comply with financial regulations (e.g, ERISA, DOL, IRS) and institutional policies governing retirement accounts and customer data.• Strong proficiency in multi-tier application architecture, including front-end interfaces, middleware layers, REST/SOAP APIs, and backend databases.• Design and review data contracts and integrations across enterprise services to ensure data consistency and performance.• Hands-on experience in writing complex SQL queries for data validation, root cause analysis, and decision support in financial and customer data systems.• Support audit readiness and documentation of change control for system enhancements and • Act as a liaison between business, technology, QA, and vendor teams to ensure accurate implementation of requirements.• Lead backlog grooming, sprint planning, and requirement walkthroughs, ensuring stories are “Definition of Ready” and tracking progress through “Definition of Done”.• Support UAT and system testing, coordinating with QA teams using BDD-style test scenarios (Cucumber/Gherkin).• Collaborate with cloud and integration teams supporting AWS-hosted applications and services.

Education

• Shri Ramdeobaba College of Engineering and Management

  Bachelor's degree, Electronics and Design Technology

• The University of Texas at Austin

  Graduate, Engineering Management

  2018 — 2019