Abhishek Yadav

Enterprise Support Analyst IT Infrastructure @apexanalytix

IN

Supported enterprise IT infrastructure including Windows Server, VMware vSphere, Microsoft Azure, Intune, and Entra ID to keep business systems running smoothly.Managed user accounts and access using Intune Administrator and User Account Management tools, making sure the right people had the right access.Configured and managed Exchange Online mailboxes and email flow to keep company communication working without issues.Managed VMware vSphere Hypervisor to create, run, and maintain virtual machines on enterprise servers.Set up and managed IIS Web Server to host and run internal web applications.Used Grafana to monitor Kubernetes cluster health, tracking pod status, resource usage, and alerts to keep containerized workloads running properly.Used SolarWinds to monitor overall IT infrastructure including servers, network devices, and services, helping the team detect and fix issues before they impact users.Handled incident, problem, and change management in production environments to reduce downtime and maintain service quality.Provided end user training and support to help staff use IT tools and systems effectively.

Manipal University Jaipur

Master of Computer Applications - MCA, cloud computing

Veer Bahadur Singh Purvanchal University, Jaunpur

Bachelor's degree

Jetking

Cloud Computing & Information Technology