Abhishek Yadav
Enterprise Support Analyst | Windows Server & VMware vSphere | Azure & Intune Admin | Cloud & IT Infrastructure Specialist
- Role
- Enterprise Support Analyst IT Infrastructure at apexanalytix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Abhishek Yadav
Currently serving as an Enterprise Support Analyst at apexanalytix, I specialize in supporting IT infrastructure, including Windows Server, VMware vSphere, Microsoft Azure, Intune, and Entra ID. I contribute to effective incident, problem, and change management, while troubleshooting complex issues in VDI, O365, and Azure IAM environments. Pursuing a Master of Computer Applications at Manipal University Jaipur, I continuously enhance my technical expertise through certifications in Windows Server Administration, VMware vSphere, and IT infrastructure services. Passionate about modern IT systems, I aim to leverage cloud technologies, virtualization, and automation to drive operational efficiency and seamless business continuity.
Experience
Enterprise Support Analyst IT Infrastructure
Sep 2025 — Present · IN
Supported enterprise IT infrastructure including Windows Server, VMware vSphere, Microsoft Azure, Intune, and Entra ID to keep business systems running smoothly.Managed user accounts and access using Intune Administrator and User Account Management tools, making sure the right people had the right access.Configured and managed Exchange Online mailboxes and email flow to keep company communication working without issues.Managed VMware vSphere Hypervisor to create, run, and maintain virtual machines on enterprise servers.Set up and managed IIS Web Server to host and run internal web applications.Used Grafana to monitor Kubernetes cluster health, tracking pod status, resource usage, and alerts to keep containerized workloads running properly.Used SolarWinds to monitor overall IT infrastructure including servers, network devices, and services, helping the team detect and fix issues before they impact users.Handled incident, problem, and change management in production environments to reduce downtime and maintain service quality.Provided end user training and support to help staff use IT tools and systems effectively.
Education
Manipal University Jaipur
Master of Computer Applications - MCA, cloud computing
2027
Veer Bahadur Singh Purvanchal University, Jaunpur
Bachelor's degree
2020 — 2023
Jetking
Cloud Computing & Information Technology
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