Abhishek Verma
Senior Technical Account Manager at Majesco
- Role
- Senior Technical Account Manager at Majesco
- Location
- Appleton, WI, US
- LinkedIn followers
- 500 followers
About Abhishek Verma
As a Senior Technical Account Manager at Majesco, I specialize in driving enterprise customer success through world-class technical support and proactive engagement. With 10+ years in the insurance technology industry, I have led complex client portfolios, resolved high-impact issues, and optimized support operations to deliver measurable results.I am passionate about building strong client relationships, simplifying technical complexity, and creating efficient support processes that scale. My leadership style is collaborative and data-driven — focused on empowering teams, improving KPIs like CSAT and resolution time, and transforming customer experiences.Core Competencies: Technical Account Management & Enterprise Support SaaS / Cloud Insurance Platforms (Majesco Suite) Escalation & Incident Management Customer Retention & Success Strategy Leadership & Cross-Functional Collaboration Process Improvement & KPI Management
Experience
Senior Technical Account Manager
Feb 2025 — Present · Appleton, WI, US
Education
Guru Ghasidas University
B.E
2000 — 2004
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