Abhishek Varshney
Senior Fraud Analyst @Genpact ||Fraud Investigator||Dispute handling|| Unauthorised Transaction|| Transaction Monitoring|| Lean Six Sigma Green Belt ||
- Role
- Senior Fraud Analyst at Genpact
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Abhishek Varshney
Skilled Fraud Analyst with expertise in transaction monitoring, fraud detection, and…
Experience
Senior Fraud Analyst
Jul 2023 — Present · Gurugram, IN
Expert in investigating accounts for unauthorised fraud error aligation investigation. •Trained end-to-end investigators from identifying claim types to processing chargebacks and closing the claim for denial or approval.•Responsible for responding to account holder\'s rebuttals with files and proof collected from merchant and on investigating process.•Respond to chargeback alerts, resolving disputes by refunding the customer when possible.•Determine which chargebacks to accept and which to fight and also prepare evidence for chargeback representment.
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