Abhishek Upadhayay
Network Operations Associate @ Accenture
- Role
- Network Operations Associate at Accenture in India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Abhishek Upadhayay
I am a proactive and achievement-oriented professional offering 2 years of experience in…
Experience
Network Operations Associate
Mar 2025 — Present · Gurugram, IN
Experienced Network and Services Operations Associate with a strong focus on IT service delivery, incident management, and operational excellence. I specialize in proactive alert monitoring, vendor coordination, and SLA-driven support across incidents, service requests, and changes.I take full ownership of support activities to ensure zero client escalations and consistently collaborate with cross-functional teams to resolve complex issues. My role also includes acting as a backup for next-level support and contributing to delivery management initiatives.Driven by a commitment to quality, responsiveness, and continuous improvement, I aim to deliver seamless service experiences and maintain high standards of operational hygiene.
Education
I. K. Gujral Punjab Technical University (IKGPTU)
Bachelor's degree
2017 — 2020
SUKHJINDER TECHNICAL CAMPUS (Engg)
Diploma of Education
2013 — 2016
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