Abhishek Unnikrishnan

About Abhishek Unnikrishnan

With over a decade of professional experience, I bring a wealth of expertise in P&L management, customer lifecycle optimization, and digital and offline marketing to my current role as Manager - Account Management (EU) at Amazon. My mission aligns with Amazon\'s culture of innovation and customer obsession, enabling me to contribute to scalable solutions that enhance client satisfaction and business growth. I thrive on fostering collaboration and leveraging diverse perspectives to drive impactful results in dynamic, fast-paced environments. At Amazon, I work closely with cross-functional teams to optimize account performance and deliver value through strategic planning and execution. My prior experiences in leading teams, planning go-to-market strategies, and managing digital campaigns have equipped me to effectively support organizational goals and deliver measurable outcomes. By blending analytical problem-solving with creative marketing strategies, I help drive business expansion and strengthen market presence.

Experience

1. Manager - Account Management (Eu)

   Amazon

   Jan 2022 — Present · Bangalore Urban, IN

   P&L Ownership & Growth Leadership – Led the Grocery Category for Amazon’s EU marketplace, delivering 52% YoY GMS growth and consistently exceeding revenue targets.•Team Leadership – Managed and developed a 20-member Key Account Management team, driving vendor success through structured coaching, performance management, and career growth planning.•Vendor & Program Management – Onboarded and scaled strategic vendors under the Amazon Vendor Services (AVS) program, creating tailored growth plans, improving SSCM efficiency, and resolving escalations.•Data-Driven Category Strategy – Designed and executed category initiatives including promotional planning, listing optimization, and operational process improvements to boost conversion and market share.•Stakeholder Management – Represented category performance in Quarterly Business Reviews with top-tier EU vendors, aligning growth strategies and operational priorities.•Organizational Impact – Led hiring drives for the larger org, conducting 150+ interviews to build high-caliber teams.•Customer & Vendor Experience Excellence – Program managed the Vendor Experience (VX) workstream for a 600+ member org, partnering with Amazon’s worldwide VSAT team to achieve >85% satisfaction scores(best in class across EU region).

Education

• School of Business, Alliance University

  Master of Business Administration (M.B.A.), Marketing

  2011 — 2013

• Ahlcon Public School, New Delhi

  High School

  2006 — 2007

• Anna University Chennai

  Bachelor's Degree, Electrical and Electronics Engineering

  2007 — 2011