Abhishek Thakur

Senior Lead Business Analyst-Virtusa | Product Owner | CSPO® | Scrum Master | CSM® | BFS | CRM | Digital Transformation

Role
Senior Lead Business Analyst at Virtusa
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Abhishek Thakur

Dynamic and results-driven Business Analyst with over 11+ years of experience across BFS, CRM, Banking, Corporate, and Retail sectors. Adept at building high-performing teams, providing empowering leadership, and ensuring client satisfaction. Proven expertise in gathering, analyzing, and documenting business requirements, writing user stories, and developing Business RequirementDocuments (BRD) and Functional Requirement Specifications (FRD). Strong experience in both traditional and Agile methodologies, applying elicitation techniques, and fostering excellent stakeholder engagement. Skilled in Salesforce and BUSINESSNEXT CRM platforms, with a deep understanding of Tab banking, mobile banking, and digital banking transformations. A persuasive communicator and strategic negotiator with a commitment to achieving business objectives and delivering comprehensive analysis to senior management and industry leaders.

Experience

  1. Senior Lead Business Analyst

    Virtusa

    Jun 2025 — Present · Mumbai, IN

    Scrum Master at Morgan Stanley, focused on International Tax.• Led Agile teams in delivering compliance projects focused on CRS & FATCA requirements.• Facilitated daily stand-ups, sprint planning, reviews, and retrospectives.• Collaborated with cross-functional stakeholders to prioritize user stories and ensure timely delivery.• Removed impediments to maintain team velocity and quality.• Utilized tools like JIRA, Rally to monitor progress and report on sprint performance.

Education

  • Kendriya Vidyalaya

    12th and 10th, Science

    1996 — 2008

  • Centre for Development of Advanced Computing (C-DAC)

    PG Diploma Advance Computing, Advance Computing

    2014 — 2014

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

    Executive MBA, Marketing and operations supply chain management

  • Mumbai University

    Bachelor of Engineering - BE, Electronic & Telecommunications

    2008 — 2013

Skills

  • In Robotics

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Abhishek Thakur — Senior Lead Business Analyst at Virtusa in Mumbai, MH, IN | Unifers