Abhishek Thakur
Assistant manager @Roinet solutions || Ex- Instantpay|| Ex - paypanda payment solutions
- Role
- Assistant Manager at Roinet Solution
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Abhishek Thakur
Fraud Risk | Transaction Monitoring | Operations Management | Vendor & Escalation…
Experience
Assistant Manager
Oct 2024 — Present · Gurugram, IN
fraud detection, chargeback management, and cyber cell case resolution, ensuring timely investigation, documentation, and recovery.Monitor transaction patterns to identify unusual activities (e.g, velocity spikes, geo-location mismatches) and escalate risks to relevant teams.Manage CSP & CSF escalations, coordinating fraud recovery, compliance validation, and vendor escalations.Oversee client onboarding & KYC validation (including CVL KRA checks) to ensure smooth activation and regulatory compliance.Maintain detailed case MIS & audit records for tracking, reporting, and internal governance.Collaborate cross-functionally with sales, compliance, and product teams to enhance operational efficiency and customer experience.Provide outbound sales support to CSPs, including investment guidance and recommendations to improve adoption and engagement.
Education
Delhi University
Bachelor of Arts
2014 — 2017
M.b.D.A.V
Bachelor of Arts - BA
2014 — 2017
Indira Gandhi National Open University
Master of Arts - MA
2017
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