Abhishek Singh Tanwar

About Abhishek Singh Tanwar

Journey so far: Spent 6 years at Infosys mastering the art of SAP SuccessFactors while juggling between Implementation Projects (think workshops, UAT, and all that jazz) and providing support (L2 and L3) to clients worldwide. Oh, and I even dabbled in project management!🧐 Sleuth Mode: Played matchmaker as a technical recruiter, uncovering the perfect candidate-client love stories in the IT world. Monster, Dice, and endless acronyms – I\'ve seen it all. On to New Horizons: Now, I\'m pursuing an MBA in Project and Supply Chain Management, equipping myself with skills in strategic planning, resource management, and more. I\'m all set to be your go-to Person for operational efficiency and sustainable growth! Education: Graduated from the illustrious Tata Institute of Social Sciences (TISS), Mumbai, with a postgraduate diploma in Human Resource Management. My arsenal includes HR strategies, talent acquisition, and even a bit of HR compliance. Plus, I refined my problem-solving, leadership, and communication skills. Certifications: SAP Cloud Apps Professional and a touch of Cybersecurity because, well, every hero needs to protect their secrets!Let\'s connect and embark on the next exciting chapter together.

Experience

1. SAP Successfactors - Assistant Manager

   Infosys

   Jun 2019 — Present · Pune, IN

   Implementation Projects:Successfully implemented two projects for a Singapore client, covering Employee Central, PMGM, and Time and Absence Management.Key activities included conducting workshops, multiple iterations, train-the-trainer sessions, UAT, receiving sign-offs, end-user training, go-live, and cutover followed by hypercare.Support Projects:Gained experience in both L2 and L3 level support, providing ongoing global support to UK and Singapore clients on SAP SuccessFactors modules. Managed the complete Hire to Retire Employee Life Cycle for testing purposes.• Led change request management via a formal CR deployment process, including creating RTM documents, run sheets, and workbooks.• Developed a regression test pack and executed UT, ST, SIT, and UAT.• Acted as a Process Owner for the Employee Central module in L2 support.Proficient in advanced troubleshooting, system configuration, data migration, integration, security, upgrades, patch management, documentation, custom development, user training, escalation handling, incident management, and knowledge sharing.Project Management: Working as an offshore project manager handling PM Delivery aspect and hands on with fundamentals of project management through Infosys project execution process. • Project Methodology – ACT, Agile • Project Risk management and Resourcing • Infosys PM Systems • Creation of Documents like SOW, Project Plan, RACI matrix. • Fit Gap Analysis, Sprint Backlog Analysis, Transition Plan.

Education

• Mysore University, Mysore

  Master of Business Administration - MBA, Project Management and Supply Chain Management

• Tata Institute of Social Sciences

  Postgraduate Diploma, Human Resources Management and Services

• Global Institute of Technology,Jaipur

  Bachelor of Technology - BTech, Information Technology

  2011 — 2015