Abhishek Singh

Sr Consultant Specialist - Lead @McDermott International, Ltd

Gurugram, IN

Leading global projects delivery for process improvement.• Creating Power Automat flows to create workflows. • Identifying, recommending, and prioritizing new e-tools and applications that enable business transformation and improvement. • Develop and Audit Knowledge Base articles for technical assistance for team.• Creating deployment plans for Change Management.• Working with Global teams for seamless experience to end users.• Managing global Software Assets and Licenses. • Creating RCA post-closing the Incident Tickets and publishing workflow to reduce resolution time for upcoming events. • Create Automated Power BI Dashboards to analyze Incident Ticket patterns.