Abhishek Shrivastav
Senior Manager @ Teleperformance| Customer Centric| Driving Operational Excellence| Strategic Leader|
- Role
- Senior Manager Operation at TP
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Abhishek Shrivastav
A dynamic professional with over 22 years of experience in service management, Dealers…
Experience
Senior Manager Operation
Jul 2022 — Present · Mumbai, IN
Education
NIQC INTERNATIONAL
LSSGB, Business, Management, Marketing, and Related Support Services
Model English High School
Schooling, Maths
1987 — 1999
National Union Seafarers of India NUSI
Presale Training Engineering, Electrical, Electronics and Communications Engineering
Swami Vivekananda Subharti University, Meerut
Master of Business Administration - MBA, Finance and Marketing
2018 — 2020
Model college
HSC, PCMB
Lucknow University
Bachelor of Commerce (BCom), Accounting and Finance
2005 — 2007
Skills
- Operations Management
- Strategy
- Outsourcing
- Team Leadership
- Mis
- Crm
- Performance Management
- Team Management
- Service Delivery
- Call Centers
- Process Improvement
- New Business Development
- Training
- Bpo
- Vendor Management
- Coaching
- Organizational Development
- Leadership
- Human Resources
- Business Development
- Employee Engagement
- Teamwork
- Business Process Outsourcing (Bpo)
- Management Information Systems (Mis)
- Contact Centers
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