Abhishek Sharma
Technical Lead | Genesys Cloud Developer | Contact Centre Lead | IVR Design & Development | IOT Professional | Ex-Infosion
- Role
- Technical Lead at Wipro
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Abhishek Sharma
I have around 5+ years of experience in developing IVR Call flows in Genesys contact center technology on Cloud. Deploying Inbound and Outbound Solutions. Application migration, installation and Upgrade. Designing complex voice and multimedia strategies.Call flow development in Genesys Cloud.
Experience
Technical Lead
Oct 2025 — Present · Gurugram, IN
Education
Kurukshetra University
Bachelor of Science - BS, Computer Science
2016 — 2019
CHANDIGARH UNIVERSITY
Master of Computer Applications - MCA, Computer Science
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