Abhishek Sharma
Engineer @GreyOrange
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WORK HISTORY
Engineer @GreyOrange
Delhi, IN
EDUCATION
Guru Tegh Bahadur Polytechnic Institute
Diploma
Guru Gobind Singh Indraprastha University
B.tech
ABOUT ABHISHEK SHARMA
With over 3 years of experience as Technical Support Engineer, I have developed expertise in providing professional technical support to clients. My experience includes proactively identifying and resolving technical incidents and problems based on their priority and severity, ensuring end-to-end process flow execution and zero missed SLA conditions. I am skilled in deployment activities such as new feature deployment, configuration management, and UAT testing when new sites go live. Additionally, I have experience in troubleshooting and debugging to perform root cause analysis using Linux to understand server, embedded, and hardware logs. I possess experience in writing bash scripts to support implementation activities related to middleware components and have exposure to testing verification and validation With a strong working knowledge of designing and implementing all QA test strategy plans manually and automated test solutions for client/server and web applications with Selenium WebDriver, I am proficient in using source code management tools like Git and have a good understanding of Python Frameworks,SQL, AWS and Linux commands.
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