Abhishek Sharma
(Serving Notice Period) ServiceNow Developer | ITSM, HRSD, Flow Designer, Service Portal, Integrations (Okta, JIRA, SAP) | CSA | CAD | CIS-ITSM
- Role
- Senior Consultant at EY
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Abhishek Sharma
I am a ServiceNow Developer with 7 years of total IT experience, including 6+ years of specialization in ServiceNow platform development and administration. My expertise spans across ITSM, HRSD, Service Portal, Employee Center, and Flow Designer, delivering efficient, ITIL-aligned solutions that drive business value and automation.I have hands-on experience in developing catalog items, client scripts, business rules, and custom widgets using JavaScript, GlideRecord, and GlideAjax, as well as building and maintaining REST/SOAP integrations with platforms like Okta, JIRA, SAP, and Moogsoft.I’m passionate about platform optimization, Health Scan analysis, and performance tuning, ensuring a stable and scalable ServiceNow environment. Certified in CSA, CAD, and CIS-ITSM, I’ve successfully delivered multiple global ServiceNow implementations in Agile environments with a focus on innovation, quality, and customer satisfaction.
Experience
Senior Consultant
Sep 2024 — Present
Education
R.D. ENGINEERING COLLEGE, DUHAI, GHAZIABAD
Bachelor of Technology, Computer Science
2014 — 2018
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