Abhishek Satam
Senior Engineering Lead at Persistent
- Role
- Senior Engineering Lead at Persistent Systems
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Abhishek Satam
IT Infrastructure and M365 Operations specialist with 10+ years of experience supporting enterprise users across financial and media sectors. Skilled in Microsoft 365 administration, Exchange Online security, hybrid Exchange environments, and user-based troubleshooting. Strong knowledge of domain management, mail flow policies, and O365 services including Teams, OneDrive, and SharePoint
Experience
Senior Engineering Lead
Jan 2025 — Present · Pune, IN
Provided expert technical guidance on Exchange Online, Security & Compliance, Outlook, and tenant administration- Analyzed Extended Message Traces and resolved critical issues including account compromise, spoofing/phishing, mail flow (MX, SPF, DKIM, DMARC), Outlook connectivity, Free/Busy, mailbox provisioning, and MFA- Supported email security technologies such as EOP, anti-spam filtering, MRM policies, holds, transport rules, and calendar/mailbox permissions- Managed Proofpoint Email Gateway for external email tracking and threat analysis- Collaborated with cross-functional teams and Microsoft stakeholders to troubleshoot complex issues and drive timely resolutions- Communicated technical findings to stakeholders to support informed decision-making and planning- Utilized ServiceNow for incident, problem, and change management activities.
Education
Shri Datta Meghe Polytechnic
Diploma of Education, Information Technology
Savitribai Phule Pune University
Bachelor of Engineering - BE, Information Technology
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