Abhishek Saini
Service Delivery Leader | Powering Seamless Accounts Payable Platform Implementations | Trusted Partner in Professional Services Excellence
- Role
- Service Delivery Manager at Cognizant
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Abhishek Saini
As a Service Delivery Manager at Cognizant, the focus has been on delivering seamless project execution and driving operational efficiency. Utilizing expertise in Prompt Engineering, Basware AP, and ServiceNow, the team has successfully managed multiple simultaneous projects with clear prioritization and thorough project planning, ensuring adherence to budgets and timelines. Collaboration with stakeholders and proactive issue resolution have been central to delivering optimal outcomes.Previous experience as a Senior Solution Consultant at Basware further enhanced skills in platform implementation and process optimization, contributing to delivering impactful solutions. With a dedication to continuous improvement and a commitment to client success, the approach is grounded in fostering efficiency and aligning projects with organizational goals.
Experience
Service Delivery Manager
Apr 2024 — Present · Gurugram, IN
Successfully managed multiple simultaneous projects through effective time management skills and prioritization techniques.• Create thorough project plans that outline the scope, goals, deliverables, necessary resources, budgets, and timeline.• Monitor project progress and make changes as needed to achieve a successful outcome.• Direct and manage project personnel activities to ensure that projects are completed on time and within the budget.• Facilitate meetings with stakeholders to review project progress, gather requirements, and handle issues.• Identified opportunities for process improvements, implementing changes that increased efficiency across all projects.• Proactively address concerns that may have an impact on project timeliness, quality, or budget.• Ensure compliance with company policies and regulations throughout the project\'s lifecycle.• Maintain excellent communication with stakeholders, including regular updates on project status, risks, and challenges.• Mentored and coached team members, promoting professional growth and skill development.• Developed strong relationships with stakeholders to ensure alignment of goals and expectations.
Education
D.C.MODEL SR. SEC. SCHOOL
High School Diploma
Panjab University, Chandigarh
Bachelor of Arts, Economics
G.G.G.S.D.College, Sector-32
PGDMM, Business Administration and Management, General
2011 — 2013
Panjab University, Chandigarh
Master of Business Administration, Business Administration and Management, General
Goswami Ganesh Dutta SD College
Bachelor's Degree, Business/Managerial Economics
2008 — 2011
DC MODEL SR. SEC. SCHOOL
International Business/Trade/Commerce
2006 — 2008
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