Abhishek Saha
MBA student at IIM Visakhapatnam || EDI Subject Matter Expert at APL Logistics || Technology Lead at Infosys Limited, Scrum Master
- Role
- Technology Lead at Infosys
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Abhishek Saha
Currently pursuing MBA from IIM Visakhapatnam. 5+ years of Industry Experience in the Enhancement and Production Support Team of EDI Logistics, Infosys Ltd. Skilled in Agile, Unix, SQL, EDI, IBM WTX, Axway B2Bi, Customer Service, Production Support, Incident, Problem and Change management process.Experienced in direct client facing roles as Offshore and Onsite Team member. Working as Subject Matter Expert SME and Technology Lead to understand client project requirement and assimilate input from trading partners and back end financial applications to prepare logical documentation for various customer enhancement projects.My key responsibilities are as below: Preparation of logical and physical Maps Analysis of critical Trading Manager and Map Failures Creating and resolving critical client Incidents with root cause in ServiceNow Tool B2Bi monitoring in Axway SoftwareWorked both in the 24x7 Production Support and Enhancement sideSkilled in Git, Unix, Jenkins Completed various certifications on logistics and supply chain management Actively involved in training and mentoring new joiners and other team members Received the Insta Award for map implementation and on time delivery Received the Rising Star AwardReceived multiple SME and client appreciations
Experience
Technology Lead
Aug 2024 — Present · Kolkata, IN
Education
South Point High School, Kolkata
Science
Heritage Institute of Technology
Bachelor of Technology - BTech, Chemical Engineering
2015 — 2019
Indian Institute of Management Visakhapatnam
Executive MBA
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