Abhishek Roy
Associate Consultant @Tata Consultancy Services
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WORK HISTORY
Associate Consultant @Tata Consultancy Services
London, GB
EDUCATION
Indira Gandhi National Open University
Master of Business Administration (MBA), Marketing
Academy of Technology
Bachelor of Technology (B.Tech.)
ABOUT ABHISHEK ROY
With over 15 years of experience in IT and services, I bridge the gap between complex technical architecture and strategic business goals. Currently serving as an Associate Consultant at TCS in London, my focus is on architecting robust ServiceNow ecosystems that drive efficiency across Telecom, Healthcare, Insurance, and Finance sectors.My expertise spans the full ServiceNow suite—including ITSM, ITOM, SAM, and GRC—backed by core certifications (CSA, CAD) and a Master of Business Administration in Marketing. I specialize in transforming legacy processes into streamlined, automated workflows using both Agile and Waterfall methodologies.Core Expertise:Platforms: ServiceNow (Architecting, Discovery, HRSD, HAM)Technical Stack: Azure Cloud, SQL, Oracle, Linux Scripting, DevOpsBusiness Strategy: Requirements Analysis, ETL, Stakeholder ManagementI am passionate about leveraging technology to solve high-stakes business challenges. Let’s connect to discuss digital transformation and the future of ESM.
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