Abhishek Rout
Assistant Manager Operations Il Lead Training and Quality
- Role
- Assistant Manager at Concentrix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Abhishek Rout
I am currently working as an Assistant Manager – Operations with over four years of experience in customer service and operational excellence. I drive performance excellence by aligning people, processes, and data to deliver consistent, high-quality customer experiences.I lead a dynamic team with a focus on improving operational efficiency, I leverage data-driven insights, streamline workflows, and enhance overall productivity while ensuring customer satisfaction remains at the core of our strategy. My past experience as a Lead Quality Analyst enables me to identify systemic gaps, implement sustainable solutions, and collaborate closely with clients to ensure alignment on service standards and business objectives.Let’s connect to exchange ideas, enhance service excellence, and drive meaningful impact.
Experience
Assistant Manager
Feb 2026 — Present · Gurugram, IN
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