Abhishek Thummala

About Abhishek Thummala

Delivery Leader with over 11+ years of experience in portfolio management, IT service delivery, and large-scale transformation programs across banking and technology domains. Skilled in driving end-to-end delivery, managing global teams, and aligning technology solutions with business strategy to create measurable value. Currently serving as Delivery Head – Core Banking and Digital Experience Services Portfolio at Lera Technologies, where I lead a USD 4M portfolio of Transact Core Banking and Customer Digital Experience engagements across Africa, US and Europe. I oversee multiple Local customisation projects, manage a team of 30+ highly skilled consultants, and partner with leading financial institutions to enhance their core banking operations. My role spans from RFP management, solution design, and deal conversion into SOWs to building solution accelerators and strengthening organisational competency in T24. Earlier, I successfully managed the MS Teams IT Pro project for Microsoft, focusing on enabling new features, bug fixes, and enhancements while streamlining support operations and ensuring issue resolution across engineering and customer support teams.With proven expertise in Agile Project Management, Project Governance, and ITIL-based Service Delivery, I specialise in:Leading large-scale transformation and support portfoliosDriving delivery governance, SLA adherence, and risk mitigationBuilding high-performing, cross-functional teamsDesigning and implementing business solutions to optimise IT and banking operationsBridging business and technology to ensure alignment, scalability, and long-term value creationCertifications:Scaled Agile Framework (SAFe) – 2022PRINCE2 Agile Practitioner – 2018ITIL V3 – 2017Technical Expertise: Temenos Transact, ServiceNow, JIRA, ADO, Confluence, MS Project, CRM Amdocs, CPS, MS OfficeI am passionate about driving operational excellence, enabling digital transformation, and partnering with clients to achieve strategic outcomes in the banking and technology ecosystem.

Experience

1. Delivery Head

   Lera Technologies

   Jul 2025 — Present · Hyderabad, IN

   Leading the T24 Services Portfolio valued at USD 2M, driving growth, delivery excellence, and strategic client partnerships.Managing a diverse portfolio of T24 L3 customisation and support projects across Africa and Europe, ensuring on-time, quality-driven outcomes.Partnering with business stakeholders on RFPs, shaping winning proposals, and delivering business-aligned T24 solutions.Driving the full cycle from solution design to deal closure, including SOW finalisation and client onboarding.Serving global financial institutions leveraging T24 Core Banking, helping them optimize operations and enhance business value.Conceptualising and building business solution accelerators that streamline and strengthen core banking operations for clients.Establishing and strengthening T24 competency within the organisation, building sustainable capability for future demand.Leading and mentoring a team of 30+ highly skilled T24 consultants across multiple client engagements, fostering collaboration and innovation.Ensuring delivery governance, SLA adherence, and stakeholder satisfaction across all T24 services engagements.Collaborating with sales and account management teams to drive portfolio growth and expand client relationships.Introducing best practices, delivery frameworks, and automation initiatives to increase efficiency and scalability.Supporting continuous improvement initiatives to ensure delivery excellence and competitive advantage in the T24 services landscape.Acting as a strategic advisor to client leadership teams, providing insights on modernisation, transformation, and value creation.Championing a customer-first culture, aligning delivery outcomes with business impact and long-term partnerships.

Education

• SRM IST Chennai

  Bachelor of Technology (BTech), Electrical and Electronics Engineering

  2011 — 2015

• SRM IST Chennai

  Master of Business Administration - MBA, Business Administration, Management and Operations

  2016 — 2019