Abhishek Pratap Singh

Language Production Lead @Lionbridge

Navi Mumbai, IN

Roles & Responsibilities: Provide input on client proposals and expectations by leading and coordinating linguistic activities to enable the successful execution of projects and deliveries to improve customer outcomes. • Carry out RCA of issues on account level, modifying processes, assets, or work practices to drive continuous improvement. • Oversee the creation of the client review instruction templates. • Coordinate and manage the execution of assigned language tasks. • Carry out complex source text analysis to assess the linguistic requirements and terminology needs and prepare instructions for internal team members and external translation partners, as required. • Assess potential linguistic issues and make recommendations on risks, contingencies, and localization strategies on complex projects. • Manage complex linguistic issues and queries during the project life cycle. • Develop and implement linguistic assets, such as Translation Memories, glossaries, style guides, and CAT/CAR tool configurations. • Manage terminology to ensure compliance with subject matter specialization, standards, and customer specific needs. • Assist in the implementation of work processes and tools to increase efficiency and quality of work. • Manage customer feedback and complaints and communicate with clients as appropriate. • Monitor customer quality metrics and contribute to quality plans. • Monitor partner performance and collaborate with partners to provide feedback and define improvement plans. • Communicate clearly, precisely, and effectively about the assigned tasks with all stakeholders.

Babasaheb Bhimrao Ambedkar University (BBAU), Lucknow

Master of Arts - MA, Economics

Babu Banarasi Das (BBD) University

Integrated MBA, Business Administration and Management, General