Abhishek Pathak
Salesforce Architect Tl @Iris Software Inc.
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WORK HISTORY
Salesforce Architect Tl @Iris Software Inc.
Phoenix, AZ, US
A complete lifecycle implementation of SAP–Salesforce integration. The project started with discovery and planning to de-risk current business operations and applications. I prepared Technical Specs and Solution designs to achieve platform integration and bulk data synchronization across business applications. I was technical lead in the implementation and enhancements around Salesforce Territory Management, Field Services, Commerce Cloud and CPQ. Other responsibilities: Architectural design and development of Salesforce solutions, ensuring they are scalable, maintainable, and aligned with business objectives. Guide the selection of appropriate Salesforce features, custom developments, and third-party integrations to solve business challenges effectively. Review and approve solution designs and technical documentation, ensuring they meet quality standards and comply with organizational guidelines. Stay abreast of Salesforce updates, features, and best practices, advising the team on their adoption and implementation
EDUCATION
Jawaharlal Nehru Engineering College
Bachelor of Engineering (B.E.), Computer Science and Engineering
Jawaharlal Nehru Engineering College
Computer science Engineer
SKILLS
ABOUT ABHISHEK PATHAK
Over 15 years in Salesforce ecosystem delivering multiple CRM solutions around Sales Cloud, Field Services, Marketing Cloud, CPQ, Revenue Cloud Advanced, Data 360, Agentforce, and Experience Cloud encompassing a wide range of industry verticals – Services, BFSI, Manufacturing, and Solar industry. Led multiple end-to-end implementations of high performing integrated solutions across multiple business applications and technology platforms – Salesforce, NetSuite, SAP, BTP, HubSpot, Workday, Mulesoft,Certinia, Azure logic app, Azure work app, Informatica, Jitterbit, Blaze, and Snowflake. Skilled in client engagement, requirements gathering, and solution design, translating business needs into scalable Salesforce implementations. Adept at leading pre-sales activities including client demos, scoping sessions, and proposal development. I combine my strong technical acumen with business consulting expertise to drive digital transformation, enhance user adoption, and maximize ROI for clientsCurrently engaged with clients in discussions on Agentforce, and identifying opportunities and challenges for Agentforce-driven business improvements.
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