Abhishek Pandey
Sme @Amazon
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WORK HISTORY
Sme @Amazon
Delhi, IN
Currently working as a Subject Matter Expert (SME) in Amazon\'s customer service team, mentoring and managing team members to ensure high-quality customer support. Skilled in analyzing team performance metrics, generating detailed reports to identify improvement areas, and implementing strategic solutions. Proficient in training new hires and providing ongoing coaching to enhance productivity and service standards. Adept at stakeholder communication, streamlining workflows, and contributing to the optimization of operational processes
EDUCATION
Delhi University
Bachelor of Commerce - BCom
Alma better
Full stack data science
Amity University
Master of Computer Applications - MCA
ABOUT ABHISHEK PANDEY
Passionate about data analytics with 110% desire to gain further experience while…
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