Abhishek Meshram
Technical Support Specialist at HCLTech
- Role
- Technical Support Analyst at HCLTech
- Location
- Nagpur, MH, IN
- LinkedIn followers
- 500 followers
About Abhishek Meshram
As a technical support specialist for HCL, I am a dedicated and results-driven professional with expertise in providing technical assistance to users. I am passionate about providing excellent customer service and have experience in troubleshooting technical issues that users may encounter on the platformMy experience includes providing technical assistance, resolving complex technical issues, and identifying patterns to suggest potential improvements that can be made to the platform to improve the user experience. I have a strong attention to detail and am able to effectively communicate technical information to both technical and non-technical usersI am also adept at documenting all interactions with users in our support system, including notes on their inquiries, issues, and complaints, as well as the steps taken to resolve them. My expertise in this area ensures that we have a record of all user interactions and can provide consistent and accurate support.
Experience
Technical Support Analyst
Aug 2023 — Present · Nagpur, IN
Education
JD College of Engineering, Khandala
High School Diploma, Electrical and Electronics Engineering
2013 — 2017
Jhulelal Institute of Technology, Lonara
Bachelor of Engineering - BE, Electrical and Electronics Engineering
Mecosabag Methodist high school
Ssc
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