Abhishek Maithani
Deputy Manager @airtel
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WORK HISTORY
Deputy Manager @airtel
EDUCATION
Delhi Technical Campus
BTech - Bachelor of Technology
Guru Gobind Singh Indraprastha University
Master of Technology - MTech
ABOUT ABHISHEK MAITHANI
Dedicated professional with a strong background in Incident Management, adept at monitoring and addressing Proactive, Reactive, and Hardware Issues while maintaining optimal traffic utilization across PAN India. Currently excelling in Service Experience Level 2, specializing in Mobility Services, troubleshooting, configuring, and ensuring seamless connectivity for enhanced customer satisfaction. Proficient in managing Cisco/Nokia routers and collaborating with vendors for effective operations. Demonstrated expertise in leading projects such as Juniper/Huawei MTU correction and Proactive Tickets Bin Reduction, recognized for proactive problem-solving and implementing necessary alarms and audits. Received appreciation for exceptional contributions to enhancing operational efficiency and delivering superior service quality.
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