Abhishek Kumar Shukla

Experience

1. Data Specialist

   Compass

   May 2022 — Present · Hyderabad, IN

   Led data quality analysis and cleanup efforts to ensure accuracy and consistency in financial and operational data, enabling seamless product launches and revenue reporting.Collaborated cross-functionally with Product & Engineering, Revenue Strategy & Operations, Finance, Accounting, and Legal teams to drive accountability and optimize go-to-market execution.Implemented data-driven strategies to improve operational efficiency, enabling product teams to shift focus from reactive support to proactive cost-reduction measures—key to scaling new revenue platforms and improving forecasting accuracy.Managed and resolved complex customer escalations by conducting deep-dive data analysis and delivering clear, actionable insights, contributing to a better customer experience and revenue retention.Mentored and coached junior and senior analysts, fostering a data-driven culture and scaling the team’s capabilities to support revenue operations and strategic decision-making.Developed and streamlined intake processes for revenue-related data inquiries, optimizing ticket resolution workflows and enhancing operational efficiency using Zendesk and other reporting tools.Created standardized processes and documentation for data support operations, ensuring alignment with revenue operations best practices and improving reporting accuracy across key business metrics.