Abhishek Kumar

About Abhishek Kumar

B.Tech in Electrical & Electronics Engineering with 6 years of comprehensive experience…

Experience

1. Manager

   Recykal.com

   Mar 2024 — Present · IN

   Coordinated with over 15+ suppliers for the dispatch of materials such as zinc, lead, copper, and ferrous metals, achieving 100% accuracy in dispatch tracking and delivery schedules.Maintained daily communication with 10–12 key customers, addressing and resolving weight shortages or quality concerns in less than 24 hours, improving customer satisfaction scores by 15%.Processed and verified an average of 50+ debit and credit notes per month in the MIP system with zero errors, ensuring compliance and accurate financial reconciliation.Reconciled 100% of supplier and customer ledgers on a monthly basis in MIP, resolving discrepancies within 48 hours, contributing to a 25% reduction in monthly financial mismatches.Oversaw the creation and management of 60–70 sales orders monthly, ensuring accurate merge listings from supplier data, which reduced manual corrections by 30%.Conducted regular audits and checks on team entries, verifying 100% of dispatch addresses, geo-tagging, and billing details, leading to a zero-delivery-error rate for three consecutive quarters.Mentored and trained 5+ team members, increasing their system proficiency (MIP) and negotiation skills, which led to a 20% improvement in team processing efficiency.Followed up with 30+ customers monthly to ensure invoice payments were made within agreed payment terms, contributing to a 95% on-time payment rate and improved cash flow.Ensured delivery of quality materials at competitive pricing to 100% of critical and high-potential customers, helping to retain 98% of key accounts over the past fiscal year.