Abhishek Kumar
L2 Technical Support Engineer Gravitee (Apim & am) Saas, Hybrid & On-prem Devops Tools @Gravitee
Signup · Get unlimited contacts
WORK HISTORY
L2 Technical Support Engineer Gravitee (Apim & am) Saas, Hybrid & On-prem Devops Tools @Gravitee
I’m an L2 Technical Support Engineer at Gravitee.io, specializing in supporting Gravitee’s API Management (APIM) and Access Management (AM) platforms across SaaS, on-prem, and hybrid environments.While I primarily troubleshoot at the product level, I frequently reproduce issues using Docker, Kubernetes, Helm, and RPM. I also work with MongoDB, Redis, Elasticsearch, and Linux-based environments.For infrastructure-related issues, I collaborate with our internal platform team to guide config-level or infra changes based on my findings.My responsibilities include:Deep-dive debugging and RCA of product issuesReproducing complex client scenarios in controlled environmentsWorking with logs, metrics, and third-party integrationsActing as a bridge between support, engineering, and platform teams
EDUCATION
Beant College of Engg. & Tech., Gurdaspur
Bachelor of Technology, Electrical, Electronics and Communications Engineering
ABOUT ABHISHEK KUMAR
Hi i am Abhishek Kumar a L2 Tech Lead Support Engineer at Gravitee.io, supporting and…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.