Abhishek Kumar
Manager-Retail Operations at Vodafone Idea Limited
- Role
- Manager-store Operations at Vodafone Idea Limited
- Location
- Meerut, UP, IN
- LinkedIn followers
- 500 followers
About Abhishek Kumar
Experienced Senior Relationship Manager with a demonstrated history of working in the…
Experience
Manager-store Operations
Nov 2021 — Present · IN
Achieve sales target for all products (Voice/ Data -Postpaid/ Prepaid, Digital, Upgrades, Cross Sell etc.) • Ensure and monitor quality of acquisition • Ensure availability of stock adhering to norms • Deliver overall revenue targets through store• Achieve total target for up-selling and cross-selling • Facilitate roll-out of store team (incl. selection of partners, location etc.) and meet expansion targets • Coach Store team to improve efficiency, drive profitability and adherence to processes • Manage churn and customer satisfaction for walk-in customers at touch point Core Competencies, Knowledge, Experience • P&L management skills • Understanding of store management and customer relationship management
Education
Chaudhary Charan Singh University
Bachelor of Commerce - BCom
2013 — 2016
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