Abhishek Kumar
Fincrime Analyst at Teleperformance
- Role
- Commercial Support Analyst at TP
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Abhishek Kumar
Experienced AML/KYC professional with 6+ years of expertise in customer due diligence…
Experience
Commercial Support Analyst
Dec 2022 — Present · Indore, IN
Monitor Salesforce for incoming alerts related to transaction discrepancies and ensure timely response and resolution. Utilize Oracle Toad to access and analyze transaction details, identify discrepancies, and investigate the root causes of mismatches. Collaborate with banks to gather relevant data, communicate discrepancies, and work towards reconciling the differences. Receive and process data from banks provided in Excel sheets, ensuring accurate and efficient handling of information. Take ownership of resolving transaction mismatches by coordinating with internal teams, banks and other stakeholders.
Education
Jai Prakash University (JPU), Chhapra
Bachelor of Arts - BA, Economics
2011 — 2014
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